FAQ

If your Bear Athletes gear sustains damage from regular use—whether it’s a ripped seam, a broken buckle, or worn-out fabric—we’ll repair it free of charge. Simply send it to us, and we’ll get it back to you ready for the next adventure. Please note that while we cover the cost of return shipping, the shipping cost to send your item to us is your responsibility.

Steps:

1. Request a Repair: Send us an email at order@bearathletes.com with details of the damage and photos of the item.
2. Send It In: Ship your gear to our repair center. Remember, you’ll need to cover the shipping cost to us.
3. Gear Restored: Once repaired, your gear will be returned to you, ready for more adventures.

If your gear has suffered extreme damage that cannot be repaired, we’ll take it back and responsibly recycle it. As a thank-you for choosing sustainability, we’ll provide you with a discount on your next purchase to help you gear up for future adventures.

Patches or sewing kits can be found in most stores, and we encourage you to give repairs a try! If you’d like guidance, we’re more than happy to jump on a call to walk you through the process and make sure your gear gets the care it needs.