Gear That’s Built to Last
At Bear Athletes, we stand by our mission: Gear for a Lifetime, Not a Season. Our commitment to sustainability and quality means we design products that are meant to accompany you on every adventure, big or small. But we also understand that no gear is indestructible. That's why we’re proud to offer our Bear Athletes Repair Policy to keep your gear in action and out of the landfill.
Why We Do This
We’re not just building products; we’re building a movement toward conscious consumption. Repairing your gear isn’t just good for you—it’s good for the planet. By keeping your favorite items in use longer, we reduce waste, conserve resources, and uphold our commitment to sustainability.
Fix it, don’t ditch it. How does it work?
If your Bear Athletes gear sustains damage from regular use—whether it’s a ripped seam, a broken buckle, or worn-out fabric—we’ll repair it free of charge. Simply send it to us, and we’ll get it back to you ready for the next adventure. Please note that while we cover the cost of return shipping, the shipping cost to send your item to us is your responsibility.
Steps:
- Request a Repair: Send us an email at order@bearathletes.com with details of the damage and photos of the item.
- Send It In: Ship your gear to our repair center. Remember, you’ll need to cover the shipping cost to us.
- Gear Restored: Once repaired, your gear will be returned to you, ready for more adventures.
If your gear has suffered extreme damage that cannot be repaired, we’ll take it back and responsibly recycle it. As a thank-you for choosing sustainability, we’ll provide you with a discount on your next purchase to help you gear up for future adventures.
Patches or sewing kits can be found in most stores, and we encourage you to give repairs a try! If you’d like guidance, we’re more than happy to jump on a call to walk you through the process and make sure your gear gets the care it needs.
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